FAQs

Please read our FAQs page to find out more.

Are your Pokémon TCG products authentic?

Yes. We only offer authentic Pokémon TCG products sourced through trusted suppliers.

Are the products brand-new and sealed?

Yes. All products are sold brand-new and factory sealed, unless stated otherwise on the product page.

How fast do you ship orders?

In-stock orders are usually processed and shipped within 1–2 business days

Do you ship worldwide?

Yes. We offer worldwide shipping to most countries, with shipping rates calculated at checkout.

Can I return my order?

Returns are accepted within 14 days of delivery for unopened items in their original condition. Opened sealed products cannot be returned.

For pre-order items:

Pre-orders ship as soon as the product is available and arrives at our facility.