Terms of Service

Last updated: Junary 2026

This website is operated by NONCHO under the MarketCG brand.

Throughout marketcg.com and these Terms of Service, the terms “MarketCG,” “we,” “us,” and “our” refer to NONCHO and the MarketCG online store, as applicable.

MarketCG operates as an independent online retailer of trading card game products, collectibles, and related merchandise, with its commercial activities primarily directed toward customers located in the United States of America.

These Terms of Service (“Terms”) govern your access to and use of marketcg.com, including browsing the website, creating or using an account, interacting with website features, submitting an order, purchasing products, contacting customer support, participating in promotions, or otherwise using any service offered through MarketCG.

By accessing MarketCG or purchasing from us, you agree to be bound by these Terms, together with our applicable policies, including our Privacy Policy, Refund Policy, Shipping Policy, and any additional conditions displayed in connection with a particular product, promotion, or transaction.

If you do not agree with these Terms, you should not use the website or purchase products through MarketCG.

1. Company Information

MarketCG is operated by:

NONCHO
1 Mail Pélissier
76000, Rouen, France

SIRET: 979 547 635 00024

Website: marketcg.com
Customer Support: support@marketcg.com

2. Acceptance of These Terms

By accessing or using MarketCG, you acknowledge that you have read and understood these Terms.

Your use of the website constitutes your agreement to comply with the rules governing the Service.

Additional terms may apply to specific:

• products;
• promotions;
• pre-orders;
• payment methods;
• shipping services;
• discounts;
• customer programs;
• third-party services.

If specific terms are displayed before completing a transaction, those terms form part of the agreement applicable to that transaction.

3. Eligibility

You must have the legal capacity required by your jurisdiction to enter into a binding purchase agreement.

If you have not reached the age of majority applicable in your jurisdiction, you may use MarketCG only with the authorization and involvement of a parent or legal guardian where legally permitted.

By submitting an order, you represent that:

• the information you provide is accurate;
• you are authorized to use the payment method submitted;
• your purchase is lawful;
• your use of MarketCG does not violate applicable law.

4. MarketCG's Primary Market

MarketCG is an international online store whose commercial operations are primarily focused on customers located in the United States.

Our products, pricing presentation, advertising, shipping arrangements, customer experience, fulfillment structure, and website configuration may therefore be primarily designed for the U.S. market.

Availability outside the United States may be limited.

The fact that marketcg.com can be accessed from a particular location does not mean that MarketCG offers shipping or services to that location.

5. Nature of the Service

MarketCG provides an online platform through which customers may browse and purchase trading card game products, collectible products, accessories, and related merchandise.

Our Service may include functionality relating to:

• product browsing;
• product search;
• shopping carts;
• customer accounts;
• checkout;
• payments;
• order management;
• shipping;
• tracking;
• pre-orders;
• customer support;
• promotions;
• marketing communications;
• returns and refunds.

We may modify website functionality as our business evolves.

6. Independent Retailer Status

MarketCG is an independent third-party retailer and reseller.

Unless expressly stated otherwise in writing, MarketCG and NONCHO are not owned, operated, controlled, sponsored, endorsed, authorized, licensed, or represented by the manufacturers, publishers, licensors, intellectual property owners, or official distributors of products sold through MarketCG.

The fact that MarketCG sells a branded product does not establish an agency, franchise, partnership, sponsorship, licensing, or official distribution relationship with the applicable brand owner.

7. Pokémon and Third-Party Brands

MarketCG may independently resell Pokémon Trading Card Game products and other third-party collectible products.

MarketCG and NONCHO are not affiliated with, sponsored by, endorsed by, operated by, or representatives of The Pokémon Company, The Pokémon Company International, Nintendo, Creatures Inc., GAME FREAK inc., Pokémon Center, Asmodee, or their respective affiliated entities.

MarketCG does not represent itself as:

• an official Pokémon store;
• an official Pokémon distributor;
• a Pokémon licensee;
• an authorized Pokémon representative;
• a Pokémon-owned business;
• an official Pokémon commercial partner.

Third-party trademarks and intellectual property remain the property of their respective owners.

8. Product Listings

MarketCG makes reasonable efforts to provide useful and accurate product information.

A listing may contain information including:

• product name;
• manufacturer;
• set or expansion;
• product format;
• number of packs;
• language;
• edition;
• expected release date;
• images;
• packaging;
• price;
• availability.

Product information may originate from manufacturers, suppliers, distributors, databases, or other commercial sources.

9. Product Images

Product photographs, renders, illustrations, mockups, and packaging images may be used for identification purposes.

Actual packaging may occasionally differ because of:

• manufacturer updates;
• regional packaging;
• production changes;
• batch variations;
• promotional stickers;
• language variations;
• packaging redesigns.

A reasonable non-material packaging difference does not necessarily mean that the customer received the wrong product.

10. Trading Card Products

MarketCG specializes in products that may include:

• booster packs;
• booster boxes;
• booster displays;
• sealed cases;
• elite or premium boxes;
• tins;
• bundles;
• collection boxes;
• specialty products;
• promotional products;
• limited releases;
• exclusive releases;
• trading card accessories.

Many of these products are collectible merchandise whose availability and market value may change significantly.

11. Randomized Products

Many TCG products contain randomized contents.

Unless expressly guaranteed in writing on the applicable product page, purchasing a product from MarketCG does not guarantee any particular:

• card;
• Pokémon;
• character;
• rarity;
• illustration;
• chase card;
• hit;
• parallel;
• serialized card;
• autograph;
• pull rate;
• grading result;
• market value;
• resale value.

MarketCG does not control manufacturer randomization.

12. Pull Rates

Any pull rates, rarity information, odds, averages, or expected outcomes referenced on MarketCG are informational unless explicitly identified as a MarketCG guarantee.

Past openings, community statistics, manufacturer information, or estimated probabilities do not guarantee the contents of an individual product.

A customer receiving fewer valuable or rare cards than expected does not make an otherwise authentic and correctly supplied randomized product defective.

13. No Guaranteed Collectible Value

Collectible products can increase or decrease in value.

MarketCG does not guarantee that any product will:

• retain its purchase price;
• increase in value;
• maintain market demand;
• remain scarce;
• receive a particular grading score;
• become collectible;
• produce profitable resale opportunities.

Nothing displayed on MarketCG constitutes investment or financial advice.

14. Sealed Product Condition

Factory seals, shrink wrapping, manufacturer packaging, and unopened condition may form an important part of a collectible product's value.

Opening a sealed product permanently changes its condition.

Customers should inspect products before opening them.

If you believe that a product has arrived materially damaged, incorrect, or tampered with, contact MarketCG before opening it whenever reasonably possible.

15. Authentic Products

MarketCG intends to offer genuine products obtained through commercial supply channels.

Products may be sourced through:

• suppliers;
• wholesalers;
• distributors;
• retailers;
• marketplaces;
• commercial partners;
• other legitimate sourcing channels.

The sourcing of a third-party product does not imply that MarketCG has a direct contractual relationship with the brand owner or manufacturer.

16. Product Availability

All products remain subject to availability.

Inventory may change rapidly, particularly for limited-release TCG products.

A product appearing as available on the website does not create an unconditional guarantee of fulfillment.

Inventory discrepancies can occur because of:

• simultaneous orders;
• supplier changes;
• allocation reductions;
• synchronization delays;
• warehouse discrepancies;
• damaged inventory;
• technical problems.

Where MarketCG cannot fulfill an accepted paid order, an appropriate refund will be issued for the unavailable merchandise.

17. Orders

Submitting an order constitutes an offer by the customer to purchase the selected products under the terms presented during checkout.

MarketCG may review orders before fulfillment.

We may refuse, hold, limit, or cancel an order where reasonably justified.

18. Order Confirmation

After placing an order, you will generally receive an automated order confirmation.

This confirms that our system has received the order.

An automated confirmation does not necessarily mean that:

• payment verification is complete;
• fraud screening is complete;
• inventory has been physically allocated;
• fulfillment has begun;
• the package has shipped.

Additional verification may occur before fulfillment.

19. Order Review

MarketCG may review transactions for operational or security purposes.

An order may be reviewed because of factors including:

• unusual order value;
• high product quantities;
• billing discrepancies;
• shipping discrepancies;
• payment risk indicators;
• multiple failed payment attempts;
• suspicious transaction activity;
• purchase-limit circumvention;
• prior chargeback activity.

The existence of a review does not necessarily mean that fraud has occurred.

20. Right to Refuse or Cancel Orders

MarketCG may refuse, limit, hold, or cancel an order where there is a legitimate reason.

Reasons may include:

• suspected fraud;
• stolen payment information;
• unauthorized transactions;
• failed payment authorization;
• chargeback concerns;
• inaccurate customer information;
• stock shortages;
• supplier shortages;
• allocation reductions;
• pricing errors;
• technical errors;
• shipping restrictions;
• sanctions requirements;
• applicable legal restrictions;
• attempts to circumvent purchase limits;
• suspected misuse of MarketCG.

Where appropriate, amounts already collected for cancelled merchandise will be refunded.

21. Purchase Limits

MarketCG may impose quantity restrictions on high-demand or limited products.

Restrictions may apply per:

• order;
• customer;
• household;
• account;
• shipping address;
• billing address;
• payment method;
• email address;
• product release.

Multiple transactions may be considered together when MarketCG reasonably believes they were placed to circumvent purchase limits.

22. Resellers

Unless expressly prohibited for a particular product, MarketCG does not automatically prohibit customers from purchasing collectibles for resale.

However, MarketCG may limit commercial quantities to protect inventory availability, comply with supplier restrictions, prevent abuse, or maintain reasonable access for individual customers.

Purchasing from MarketCG does not create a wholesale, distribution, dealership, franchise, or agency relationship between MarketCG and the customer.

23. Pricing

Prices shown through MarketCG apply as displayed during the applicable transaction, subject to correction of genuine errors where legally permitted.

MarketCG may change future prices at any time.

Collectible pricing may vary according to:

• demand;
• availability;
• supplier pricing;
• product scarcity;
• market conditions;
• exchange rates;
• allocation;
• acquisition costs.

A price change occurring after a transaction does not automatically create a right to a retrospective price adjustment.

24. Currency

For customers in the United States, MarketCG may display prices in U.S. Dollars (USD) where supported by the storefront.

Other currencies may be displayed depending on website and checkout configuration.

Your payment provider may separately apply:

• currency conversion;
• exchange rates;
• foreign transaction fees;
• banking charges.

Such independent provider charges are not controlled by MarketCG.

25. Pricing Errors

MarketCG attempts to maintain accurate pricing but mistakes may occur.

Examples include:

• typographical errors;
• currency conversion errors;
• incorrect discounts;
• database errors;
• Shopify configuration errors;
• synchronization problems;
• incorrect product mappings.

Where an obvious material error occurs, MarketCG may cancel the affected transaction and refund amounts collected or offer the customer the opportunity to proceed under corrected terms where appropriate.

26. Sales Taxes and Other Taxes

Applicable taxes may be calculated according to the transaction, customer's location, checkout configuration, and applicable requirements.

Any tax charged through MarketCG will generally be displayed during checkout.

Customers remain responsible for taxes or government charges that legally fall upon them and are not collected by MarketCG.

27. Payment Methods

Available payment options may include:

• Visa;
• Mastercard;
• American Express;
• Apple Pay;
• Shop Pay;
• Klarna;
• credit cards;
• debit cards;
• other payment methods shown at checkout.

Payment availability may vary by customer, country, currency, transaction, device, and payment provider.

28. Payment Processing

Payments may be processed through Shopify Payments and other supported third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

You authorize the relevant payment providers to process amounts associated with your transaction.

Payment providers may independently apply their own terms, security procedures, authentication requirements, and privacy practices.

29. Payment Security

Payment information transmitted through checkout is processed through applicable secure payment systems.

MarketCG does not require customers to send full payment-card information through ordinary customer support email.

You should never email MarketCG:

• a full credit card number;
• card security code;
• account password;
• other unnecessary payment credentials.

30. Fraud Prevention

MarketCG may use fraud-prevention systems supplied by Shopify, payment processors, financial institutions, or other service providers.

These systems may evaluate transaction-related information to identify potentially fraudulent activity.

MarketCG may request additional verification before shipping an order.

31. Additional Verification

Where reasonably necessary, we may request information intended to confirm:

• customer identity;
• payment authorization;
• billing details;
• shipping information;
• legitimacy of an order.

Orders may be delayed while verification is underway.

If a customer does not provide reasonably requested verification, MarketCG may cancel the transaction.

32. Chargebacks and Payment Disputes

Customers experiencing a genuine issue are encouraged to contact:

support@marketcg.com

before initiating a payment dispute so that MarketCG has an opportunity to investigate.

Nothing in these Terms prevents a customer from exercising legitimate rights through a bank, card issuer, payment provider, or applicable law.

MarketCG may contest fraudulent, inaccurate, or unjustified disputes using relevant records including:

• order records;
• communications;
• payment information;
• fraud-screening results;
• fulfillment records;
• shipping records;
• tracking;
• delivery confirmation;
• refund information.

33. Shipping

MarketCG primarily serves customers in the United States and may use international fulfillment and logistics networks.

Products may be shipped from fulfillment locations different from NONCHO's registered office.

Available carriers and fulfillment methods may depend on:

• destination;
• inventory location;
• package value;
• parcel size;
• weight;
• service availability;
• logistics requirements.

34. Delivery Estimates

Delivery dates and transit times shown through MarketCG are estimates unless expressly identified as guaranteed.

Estimated U.S. transit time may generally be approximately:

7 to 12 business days

unless another timeframe is displayed for the particular order.

Processing time may be separate from transit time.

Delivery estimates can be affected by external events and carrier operations.

If MarketCG cannot fulfill or ship an order within a timeframe for which applicable law requires additional customer rights, MarketCG will provide the applicable notice, cancellation opportunity, consent request, or refund required by law.

For Internet merchandise orders in the United States, the FTC specifically regulates shipping representations and what sellers must do when they cannot ship within the represented timeframe.

35. Shipping Delays

Possible causes of delay may include:

• carrier congestion;
• customs processing;
• adverse weather;
• high-volume periods;
• holidays;
• transportation problems;
• logistics interruptions;
• government measures;
• security procedures;
• fulfillment delays;
• incorrect addresses;
• force majeure events.

A delay caused by circumstances outside MarketCG's control does not automatically create liability for consequential losses.

However, MarketCG will respect cancellation, notification, refund, or other rights required by applicable law.

36. Tracking

Tracking information may be supplied when available.

Carrier tracking information is generated and maintained by the applicable carrier.

Tracking may take time to update after a label is generated.

Creation of a shipping label does not necessarily mean that the package has already received its first physical carrier scan.

37. Shipping Address

Customers must provide an accurate and complete shipping address.

You are responsible for verifying your:

• recipient name;
• street address;
• apartment or unit number;
• city;
• state;
• ZIP or postal code;
• country;
• telephone number where requested.

Contact MarketCG immediately if you discover an error.

Changes cannot be guaranteed after fulfillment begins.

38. Delivery

Customers are responsible for reasonably monitoring tracking and retrieving packages delivered to the address or collection location selected for the order.

Delivery may involve:

• a residence;
• parcel locker;
• mailroom;
• front desk;
• reception;
• authorized pickup point;
• another carrier-approved location.

39. Lost or Missing Shipments

If an order appears lost, MarketCG may initiate an investigation with the applicable:

• carrier;
• fulfillment provider;
• postal operator;
• insurer.

Customers agree to provide reasonable information necessary for investigating a legitimate shipping claim.

Refund or replacement eligibility will be determined according to the circumstances and applicable law.

40. Packages Marked Delivered

If tracking indicates delivery but you cannot locate the package, you should promptly check:

• the delivery location;
• household members;
• neighbors where appropriate;
• building management;
• parcel lockers;
• mailrooms;
• reception;
• safe-drop locations.

MarketCG may request a carrier investigation before determining the appropriate resolution.

41. Risk of Loss

Ownership and risk relating to products will transfer in accordance with the law applicable to the transaction.

Nothing in these Terms is intended to transfer risk to a consumer earlier than permitted by mandatory applicable law.

This differs intentionally from the original TCGORA wording: under French consumer rules where they apply, risk of loss or damage is generally linked to the consumer or designated third party taking physical possession rather than simply the merchant handing the parcel to its proposed carrier.

42. International Orders

MarketCG may offer delivery outside the United States where supported.

International availability depends on:

• carriers;
• fulfillment capabilities;
• legal restrictions;
• customs requirements;
• payment availability;
• sanctions;
• security conditions;
• operational considerations.

MarketCG does not promise to deliver to every country or territory.

43. Restricted Destinations

MarketCG may refuse or discontinue service to locations where transactions cannot reasonably or legally be completed.

Restrictions may result from:

• international sanctions;
• export controls;
• import restrictions;
• banking restrictions;
• payment-provider restrictions;
• carrier restrictions;
• logistics problems;
• security conditions;
• applicable laws.

Available checkout destinations may change without prior notice.

44. Customs

International orders may be subject to customs procedures in the destination country.

Customers are responsible for providing accurate information required for delivery and import processing.

MarketCG cannot guarantee a particular customs-processing time.

45. Import Duties and Fees

Depending on the shipping arrangement and destination, an international order may potentially incur:

• import duties;
• import taxes;
• customs fees;
• brokerage charges;
• processing charges.

Where these amounts are not expressly shown as included during checkout, responsibility will be determined according to the applicable shipping terms and law.

46. Pre-Orders

MarketCG may offer products for purchase before their official release or before inventory becomes available for immediate dispatch.

Pre-order products will generally be identified through wording such as:

Pre-Order

or

Preorder

By placing such an order, you understand that immediate shipment is not expected.

47. Pre-Order Payments

Unless otherwise stated, payment for a pre-order may be collected when the transaction is completed.

This can help reserve expected inventory or supplier allocation.

Payment does not guarantee that a supplier or distributor will ultimately provide MarketCG with the quantity originally anticipated.

48. Estimated Pre-Order Release Dates

Dates displayed for pre-orders may be estimates.

Release or fulfillment dates may change because of:

• manufacturer decisions;
• publisher changes;
• distributor delays;
• production delays;
• supplier issues;
• allocation reductions;
• customs delays;
• transportation delays;
• regional release differences.

MarketCG will update information where appropriate and reasonably possible.

49. Pre-Order Delays

A change to an estimated release date does not automatically entitle a customer to additional damages or compensation.

However, no provision of these Terms removes a cancellation, consent, refund, or shipping-delay right that applies under mandatory law.

For qualifying U.S. Internet orders, federal rules may require merchants that cannot ship as promised to obtain consent to the delay or provide a refund rather than simply holding the customer's money indefinitely.

50. Pre-Order Allocation

Trading card products may be subject to supplier or distributor allocation.

MarketCG may receive fewer units than originally anticipated.

If this occurs, we may have to:

• reduce quantities;
• cancel certain units;
• cancel certain orders;
• delay fulfillment where permitted.

Amounts collected for products MarketCG ultimately cannot supply will be refunded as required.

51. Cancellation Requests

Customers may request cancellation of an unshipped order by contacting:

support@marketcg.com

MarketCG will attempt to process the request where possible.

Cancellation cannot always be guaranteed once an order has entered advanced fulfillment processing.

Any mandatory cancellation rights remain unaffected.

52. Returns and Refunds

Returns, refunds, exchanges, damaged merchandise, incorrect products, and related claims are governed primarily by the MarketCG Refund, Return & Cancellation Policy.

Customers should review that Policy before placing an order.

53. Opened Products

Because sealed trading card products contain collectible and potentially randomized merchandise, opening a product materially changes its condition.

Subject to mandatory applicable rights, opened or tampered collectible merchandise may be ineligible for discretionary return.

This does not remove mandatory rights concerning defective, incorrect, or otherwise legally non-conforming merchandise.

54. Right of Withdrawal Where Applicable

Some customers may benefit from statutory withdrawal or cancellation rights depending on the law applicable to the transaction.

Nothing in these Terms is intended to remove such rights where they cannot lawfully be excluded.

Because NONCHO is established in France, French and EU consumer requirements may remain relevant in situations where those rules apply. French official guidance confirms a 14-day withdrawal period for qualifying distance purchases, subject to statutory exceptions.

55. Promotions

MarketCG may offer:

• promotional codes;
• discounts;
• flash sales;
• launch offers;
• loyalty incentives;
• free gifts;
• other promotions.

Promotions may carry separate eligibility requirements.

Unless otherwise specified, promotional offers:

• may expire;
• may be limited by product;
• may have geographic restrictions;
• may be quantity-limited;
• may not be combined;
• may exclude certain products or pre-orders.

56. Promotional Errors

A technical error may occasionally cause a promotion or discount to be applied incorrectly.

Where an obvious material error occurs, MarketCG may correct it prior to fulfillment where permitted.

An affected order may be cancelled and refunded rather than fulfilled under an obviously unintended price.

57. Gift Cards and Store Credits

If MarketCG offers gift cards, store credit, promotional credit, or similar instruments, additional conditions may apply.

Such instruments may be:

• non-transferable in certain circumstances;
• restricted to MarketCG;
• subject to applicable expiration rules;
• unavailable for cash redemption except where required by law.

Specific conditions will be communicated where applicable.

58. Customer Accounts

MarketCG may allow customers to create accounts.

You are responsible for maintaining the confidentiality and security of your account credentials.

You should notify MarketCG if you reasonably believe that your account has been accessed without authorization.

59. Account Information

Customers must provide reasonably accurate information.

You must not intentionally create accounts using:

• another person's identity;
• fraudulent information;
• stolen payment information;
• misleading contact information.

MarketCG may restrict accounts reasonably associated with fraud or abuse.

60. Account Suspension

MarketCG may suspend, restrict, or terminate access to an account where reasonably necessary because of:

• fraud;
• unauthorized activity;
• security threats;
• repeated abuse;
• malicious website use;
• serious violations of these Terms.

Where appropriate, this does not affect legitimate rights relating to existing paid orders.

61. Prohibited Uses

You may not use MarketCG to engage in unlawful, fraudulent, harmful, or unauthorized conduct.

Without limitation, you may not:

• use stolen payment information;
• impersonate another person;
• commit payment fraud;
• attempt unauthorized access;
• distribute malicious software;
• interfere with website security;
• conduct denial-of-service attacks;
• scrape the Service in a manner prohibited by law or these Terms;
• manipulate checkout systems;
• exploit technical vulnerabilities;
• intentionally bypass product limits;
• use malicious automated purchasing systems;
• interfere with other customers' ability to use MarketCG.

62. Bots and Automated Purchasing

MarketCG may take technical measures to limit abusive automated activity.

Automated systems intended to:

• bypass purchase limits;
• overwhelm infrastructure;
• gain unfair access to limited products;
• interfere with checkout;
• exploit website vulnerabilities

may be blocked.

MarketCG may cancel transactions resulting from prohibited technical abuse where reasonably necessary and legally permitted.

63. Website Security

You may not attempt to:

• bypass authentication;
• obtain unauthorized access;
• interfere with servers;
• probe vulnerabilities without permission;
• compromise customer accounts;
• obtain confidential MarketCG information;
• circumvent security measures.

Suspected malicious activity may be restricted and, where appropriate, reported to relevant service providers or authorities.

64. Availability of the Service

We aim to maintain MarketCG's availability but do not guarantee continuous or uninterrupted access.

The website may become unavailable because of:

• maintenance;
• technical problems;
• hosting failures;
• Shopify outages;
• third-party failures;
• cybersecurity incidents;
• excessive traffic;
• infrastructure failures;
• circumstances outside our control.

Temporary unavailability does not automatically create entitlement to compensation.

65. Changes to the Service

MarketCG may introduce, modify, restrict, replace, or discontinue website functionality.

This may include changes involving:

• checkout;
• accounts;
• payment methods;
• currencies;
• product categories;
• shipping destinations;
• website design;
• promotional systems.

Such changes will not remove rights that already apply to completed transactions.

66. Third-Party Tools

MarketCG may provide functionality supplied by third parties.

Examples may include:

• Shopify;
• payment services;
• fraud-prevention services;
• shipping tracking;
• analytics;
• customer support tools;
• social media integrations.

Third-party services may operate under their own terms and privacy practices.

67. Third-Party Links

MarketCG may contain links to websites not operated by NONCHO.

A link does not necessarily mean that MarketCG:

• controls that website;
• endorses it;
• guarantees it;
• accepts responsibility for all content appearing on it.

Customers should review the applicable terms and policies before using independent third-party services.

68. Personal Information

Processing of personal information through MarketCG is governed by our Privacy Policy.

Our Privacy Policy explains matters including:

• information collection;
• Shopify processing;
• payments;
• fraud prevention;
• cookies;
• marketing;
• U.S. privacy rights;
• GDPR rights;
• data retention;
• international transfers.

69. Electronic Communications

By placing an order, you agree that MarketCG may send transactional electronic communications reasonably necessary for providing the Service.

These may include:

• order confirmations;
• payment notifications;
• fraud-verification requests;
• shipping confirmations;
• tracking updates;
• refund notifications;
• customer service responses;
• security notices.

Transactional communications are separate from optional marketing communications.

70. Marketing Communications

Where permitted and where appropriate consent or another lawful basis exists, MarketCG may send marketing communications.

Customers may unsubscribe from promotional emails using the unsubscribe functionality included in those communications.

Unsubscribing from marketing does not prevent essential transactional messages relating to active purchases or account security.

71. Reviews, Feedback and Submissions

Customers may have opportunities to submit:

• reviews;
• feedback;
• suggestions;
• photographs;
• comments;
• product experiences.

You remain responsible for content you submit.

You must have the right to submit that content.

72. License for Customer Content

Where you voluntarily submit content for publication or promotional use, you grant MarketCG a non-exclusive, worldwide, royalty-free license to reproduce, display, adapt, and use that content for operating and promoting MarketCG, to the extent permitted by applicable law.

This license does not transfer ownership of your underlying intellectual property to MarketCG.

Private customer-support communications are not automatically treated as public promotional submissions merely because they were sent to MarketCG.

73. Prohibited Customer Content

You may not knowingly submit content that:

• violates applicable law;
• infringes intellectual property rights;
• contains malicious software;
• contains fraudulent statements;
• impersonates another person;
• unlawfully discloses another person's private information;
• constitutes illegal threats or harassment.

MarketCG may remove content where reasonably necessary.

74. Honest Reviews

MarketCG does not require customers to provide positive reviews.

Nothing in these Terms is intended to prevent customers from expressing genuine opinions or reporting legitimate concerns.

MarketCG may moderate spam, fraudulent reviews, unlawful content, or content unrelated to a legitimate customer experience.

75. MarketCG Intellectual Property

Unless otherwise indicated, MarketCG's original materials may include:

• MarketCG branding;
• logos;
• original written content;
• graphics;
• website design elements;
• original photography;
• original promotional materials.

Such content may belong to or be licensed to NONCHO / MarketCG.

It may not be commercially reproduced or exploited without authorization except where applicable law permits otherwise.

76. Third-Party Intellectual Property

Third-party trademarks, artwork, game names, characters, product packaging, logos, card designs, and other intellectual property remain the property of their respective owners.

Displaying a product for independent resale does not mean MarketCG claims ownership of the intellectual property appearing on that product.

77. Pokémon Disclaimer

Pokémon and all related trademarks, characters, product names, imagery, artwork, and other associated intellectual property belong to their respective rights holders.

MarketCG claims no ownership of Pokémon intellectual property.

MarketCG's references to Pokémon products are intended to identify and describe third-party products independently offered for resale.

MarketCG is not an official Pokémon website, Pokémon Center store, manufacturer, distributor, licensor, or corporate affiliate.

78. Copyright and Intellectual Property Concerns

If you believe content published by MarketCG improperly infringes your intellectual property rights, you may contact:

support@marketcg.com

Please provide sufficient information to identify:

• the protected work;
• the allegedly infringing material;
• its location on MarketCG;
• your relationship to the rights holder;
• your contact information.

MarketCG may investigate legitimate notices and take appropriate action.

79. Errors, Inaccuracies and Omissions

Information appearing through MarketCG may occasionally contain:

• typographical mistakes;
• inaccurate descriptions;
• inventory discrepancies;
• incorrect prices;
• incorrect images;
• incorrect release dates;
• technical errors.

MarketCG may correct errors when identified.

Material effects on an existing transaction will be addressed according to applicable law and these Terms.

80. No Reliance on Historical Information

Certain information published on MarketCG may become outdated.

Examples include:

• product release dates;
• market prices;
• product availability;
• restock information;
• manufacturer information.

Historical content is not necessarily a representation of current conditions.

81. Product Market Information

MarketCG may occasionally display information relating to market demand, rarity, recent releases, product popularity, or collectible trends.

Such information is informational only.

It should not be treated as:

• investment advice;
• tax advice;
• financial advice;
• guaranteed resale information.

82. Limitation of Warranties

MarketCG provides its website and related digital functionality on an as-available basis, subject to rights that cannot legally be excluded.

We do not guarantee that:

• every website feature will always be available;
• all information will always be error-free;
• website access will never be interrupted;
• every third-party service will remain operational;
• a specific collectible will appreciate in value;
• randomized products will produce specific contents.

Nothing in this section excludes legally mandatory product warranties or consumer protections.

83. Limitation of Liability

To the maximum extent permitted by applicable law, MarketCG and NONCHO will not be responsible for indirect, incidental, special, or consequential losses where liability for such losses may lawfully be excluded.

MarketCG is not responsible for speculative losses based on:

• expected collectible appreciation;
• hypothetical resale profit;
• missed secondary-market opportunities;
• expected card pulls;
• expected grading results.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted.

84. Third-Party Failures

MarketCG uses external providers to operate parts of the Service.

To the extent permitted by law, MarketCG is not responsible for independent failures of third-party systems that are outside MarketCG's reasonable control.

However, reliance on a third party does not eliminate MarketCG's obligations as the seller where applicable law places responsibility on MarketCG.

85. Events Outside Our Reasonable Control

MarketCG may experience delays or interruptions because of circumstances beyond its reasonable control.

These may include:

• natural disasters;
• severe weather;
• war;
• civil unrest;
• governmental restrictions;
• sanctions;
• carrier shutdowns;
• strikes;
• major infrastructure failures;
• widespread telecommunications outages;
• customs disruptions;
• epidemics;
• transportation emergencies.

MarketCG will continue to respect any mandatory cancellation, refund, or other rights that apply despite such circumstances.

86. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs directly resulting from your intentional unlawful conduct, fraud, malicious misuse of MarketCG, or material violation of these Terms.

This provision is not intended to impose liability on consumers merely for exercising legitimate statutory rights or submitting good-faith complaints, refund requests, or payment disputes.

87. Consumer Rights

Nothing in these Terms is intended to waive, restrict, or eliminate a consumer protection that cannot lawfully be waived.

Different rights may apply depending on:

• customer residence;
• transaction location;
• governing legislation;
• nature of the product;
• circumstances of the transaction.

Where a mandatory rule conflicts with these Terms, that mandatory rule will apply to the required extent.

88. United States Customers

MarketCG primarily targets customers in the United States.

Applicable U.S. federal and state laws may therefore provide customers with rights or protections beyond those expressly described in these Terms.

Nothing in these Terms should be interpreted as a waiver of a U.S. consumer right that cannot legally be waived.

89. French and European Requirements

NONCHO is a company established in France.

Accordingly, French or European legal requirements may apply to aspects of MarketCG's operation even when customers are located outside France.

Where mandatory French or European provisions apply, these Terms will be interpreted consistently with those obligations.

French authorities specifically require e-commerce professionals subject to French consumer rules to provide required pre-contractual information and comply with applicable delivery and withdrawal obligations.

90. Governing Law

These Terms are generally governed by the laws of France, subject to mandatory consumer protection provisions or other laws that apply regardless of contractual choice of law.

For customers located in the United States, nothing in this choice-of-law provision is intended to remove mandatory protections available under applicable federal or state law where such protections cannot legally be waived.

91. Informal Dispute Resolution

If a dispute arises concerning MarketCG, customers are encouraged to contact us before pursuing formal proceedings.

Contact:

support@marketcg.com

Please include:

• your order number where applicable;
• a description of the issue;
• the resolution you are requesting;
• relevant supporting evidence.

MarketCG will make reasonable efforts to investigate legitimate complaints.

92. No Mandatory Arbitration Clause

Unless MarketCG introduces a separately valid and properly disclosed agreement in the future, these Terms do not impose a separate mandatory private arbitration system solely through this section.

Nothing in these Terms should be interpreted as secretly requiring customers to waive procedural rights that are not clearly and validly waived.

93. Severability

If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, the affected provision will be limited or interpreted to the minimum extent necessary where legally possible.

The remaining provisions will continue in effect to the extent permitted by law.

94. No Waiver

MarketCG's failure to immediately enforce a provision does not necessarily constitute a permanent waiver of that provision.

A waiver concerning one particular event does not automatically constitute a waiver concerning future events.

95. Assignment

MarketCG may transfer rights or obligations relating to the Service as part of a legitimate:

• corporate restructuring;
• merger;
• acquisition;
• sale of business;
• transfer of assets;
• succession transaction.

Any transfer remains subject to applicable law and does not eliminate customer rights.

96. Entire Agreement

These Terms operate together with MarketCG's other applicable policies, including our:

• Terms & Conditions;
• Refund, Return & Cancellation Policy;
• Privacy Policy;
• Shipping Policy;
• product-specific terms;
• pre-order disclosures;
• checkout disclosures.

Together, those documents and transaction-specific terms form the contractual framework applicable to use of MarketCG and purchases made through the website.

97. Conflict Between Policies

If two MarketCG policies address the same matter differently, the more specific policy will generally govern that subject unless applicable law requires another result.

For example:

• Refund Policy governs return procedures;
• Privacy Policy governs personal information;
• product-specific terms govern special product conditions;
• these Terms primarily govern use of the Service.

98. Changes to These Terms

MarketCG may revise these Terms to reflect changes involving:

• business operations;
• products;
• Shopify functionality;
• payment providers;
• fulfillment;
• shipping;
• fraud prevention;
• website functionality;
• applicable legal requirements.

The latest version will be made available through marketcg.com.

Changes apply prospectively from their applicable effective date unless lawfully agreed otherwise.

A later revision will not be used to retroactively remove rights that already attached to a completed transaction where prohibited by applicable law.

99. Continued Use

Where legally permitted, continued use of MarketCG after updated Terms become effective means that future use of the Service is subject to the updated version.

For material changes requiring specific consent under applicable law, MarketCG will seek that consent where required.

100. Contact Information

Questions concerning these Terms of Service may be directed to:

MarketCG / NONCHO

Email: support@marketcg.com
Website: marketcg.com

Registered Office:
1 Mail Pélissier
76000, Rouen, France

SIRET: 979 547 635 00024