Terms & Conditions

Last updated: Junary 2026

Welcome to MarketCG, available at marketcg.com.

These Terms & Conditions ("Terms") govern your access to and use of the MarketCG website, your purchase of products offered through MarketCG, and any related services, communications, promotions, or transactions.

MarketCG is operated by NONCHO, a company registered in France.

By visiting marketcg.com, creating or using an account, submitting an order, completing a purchase, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you should not use MarketCG or place an order through our website.

1. Company Information

MarketCG is operated by:

NONCHO
1 Mail Pélissier
76000, Rouen, France

SIRET: 979 547 635 00024

Website:

marketcg.com

Customer support:

support@marketcg.com

MarketCG operates internationally, with its commercial activities primarily directed toward customers located in the United States of America.

2. Eligibility and Legal Capacity

You must be legally capable of entering into a binding purchase agreement in your jurisdiction in order to place an order through MarketCG.

If you are under the age of majority applicable in your state, country, or jurisdiction, you may only use MarketCG and purchase products with the involvement and authorization of a parent or legal guardian.

By placing an order, you represent that the information you provide is accurate and that you are legally authorized to use the payment method submitted during checkout.

MarketCG may refuse service where reasonably necessary to comply with applicable laws, payment provider requirements, fraud-prevention measures, sanctions, export restrictions, or other legitimate business or security requirements.

3. U.S. Customer Focus

MarketCG is an international online retailer whose primary customer market is the United States.

Our website, pricing structure, fulfillment arrangements, customer service processes, product selection, and shipping operations may therefore be designed primarily for U.S. customers.

Availability in other countries or territories may be limited or discontinued at any time.

The availability of the website in a particular country does not necessarily mean that MarketCG ships products to that country.

Available shipping destinations are determined during checkout and may change depending on logistics, legal requirements, payment processing, customs rules, carrier availability, international sanctions, or security considerations.

4. Products and Nature of Collectible Goods

MarketCG specializes in Trading Card Game ("TCG") products, collectibles, and related merchandise.

Products offered through MarketCG may include, among other things:

  • booster packs;
  • booster boxes;
  • display boxes;
  • sealed cases;
  • collection boxes;
  • special sets;
  • premium collections;
  • tins;
  • bundles;
  • promotional products;
  • limited editions;
  • exclusive editions;
  • accessories;
  • other sealed or collectible TCG merchandise.

Product availability may vary continuously and certain products may be produced in limited quantities.

MarketCG makes reasonable efforts to accurately display product names, images, descriptions, quantities, languages, editions, configurations, release information, and other characteristics.

However, product photographs and digital representations are provided for illustrative purposes. Packaging, promotional stickers, manufacturer labels, artwork placement, wrapping, printing variations, or other cosmetic details may differ between production batches or regional releases without affecting the essential nature of the product.

5. Randomized TCG Products

Many trading card products contain randomized contents.

Purchasing a sealed TCG product does not guarantee any particular:

  • card;
  • character;
  • rarity;
  • insert;
  • parallel;
  • autograph;
  • serialized card;
  • chase card;
  • promotional item;
  • monetary value;
  • grading outcome;
  • pull rate;
  • resale value;
  • collecting result.

Unless MarketCG expressly makes a specific written guarantee on a product page, no statement should be interpreted as guaranteeing the contents or value of a randomized product.

References to possible cards, rarity levels, chase cards, expected pull rates, manufacturer odds, or promotional examples are provided only as product information.

MarketCG has no control over the randomization process performed by product manufacturers.

Disappointment with the contents of a correctly supplied sealed product does not, by itself, mean that the product is defective or incorrectly supplied.

6. Product Condition and Sealed Collectibles

The sealed condition of a collectible product may constitute a significant part of its value.

Opening, unwrapping, breaking a factory seal, removing protective packaging, altering packaging, or otherwise accessing the contents of a sealed collectible may permanently affect its market value and condition.

Customers should therefore carefully inspect the exterior of a product before opening it.

If you believe that a product has arrived damaged, incorrect, tampered with, or materially different from the product ordered, you should contact MarketCG before opening the product whenever reasonably possible.

Opening a product after becoming aware of an alleged external defect may affect MarketCG's ability to investigate the claim.

Nothing in this section is intended to eliminate any mandatory legal rights that cannot lawfully be excluded.

7. Authenticity

MarketCG intends to supply genuine products sourced through suppliers, distributors, wholesalers, retailers, manufacturers, or other legitimate commercial channels.

Unless expressly stated otherwise on the relevant product page, products sold as new are intended to be authentic commercial products.

MarketCG does not manufacture the trading cards sold through the website and is not responsible for manufacturer production variations that do not make the product non-conforming.

If you have a reasonable concern regarding the authenticity of a product received from MarketCG, contact support@marketcg.com with your order number and supporting photographs.

8. Product Availability

All products are offered subject to availability.

The presence of a product on marketcg.com does not guarantee that sufficient stock remains available at the moment an order is submitted.

Inventory discrepancies may occasionally occur as a result of:

  • simultaneous customer orders;
  • supplier allocation changes;
  • inventory synchronization issues;
  • damaged inventory;
  • fulfillment errors;
  • manufacturer shortages;
  • canceled supplier shipments;
  • technical errors.

If a product becomes unavailable after an order has been submitted, MarketCG may cancel the affected item or order and refund the applicable amount.

9. Placing an Order

Customers are responsible for reviewing their order before completing checkout.

This includes verifying:

  • the products selected;
  • quantities;
  • product language;
  • product edition or version;
  • shipping address;
  • billing information;
  • email address;
  • telephone number where requested;
  • selected shipping method;
  • applicable taxes and charges;
  • total order amount.

Submitting an order constitutes an offer to purchase the products contained in that order.

MarketCG may accept or reject the order subject to these Terms.

10. Order Confirmation

After an order is submitted, MarketCG will normally send an automated confirmation to the email address supplied during checkout.

An automated order confirmation means that our system has received your order.

It does not necessarily mean that the order has already been verified, packed, dispatched, or finally accepted for fulfillment.

Orders may remain subject to payment verification, fraud screening, stock validation, shipping eligibility, and other reasonable checks.

11. Right to Refuse or Cancel Orders

MarketCG reserves the right to refuse, cancel, hold, or limit an order where there is a legitimate reason to do so.

Examples may include:

  • suspected fraud;
  • payment authorization failure;
  • unauthorized payment method use;
  • chargeback history;
  • suspicious transaction patterns;
  • incorrect pricing;
  • incorrect product information;
  • inventory shortages;
  • supplier allocation reductions;
  • unusually large quantities;
  • resale activity that interferes with purchase limits;
  • automated purchasing activity;
  • multiple orders intended to circumvent quantity restrictions;
  • incorrect shipping information;
  • unsupported destinations;
  • sanctions or regulatory restrictions;
  • suspected violation of these Terms;
  • technical or checkout errors.

Where an order is cancelled after payment has already been successfully collected, the applicable amount will be refunded using an appropriate method.

12. Purchase Limits

MarketCG may establish purchase limits for specific products.

These limits may apply per:

  • customer;
  • household;
  • shipping address;
  • billing address;
  • email address;
  • payment method;
  • account;
  • IP address;
  • order;
  • release.

MarketCG may combine or cancel orders where it reasonably determines that multiple transactions were submitted for the purpose of avoiding an announced purchase limit.

13. Pricing

Product prices are displayed through marketcg.com in the currency indicated on the storefront or during checkout.

For customers in the United States, prices may generally be presented in U.S. Dollars (USD) where supported by the storefront configuration.

Prices may change without prior notice before an order is completed.

Changes in market value, supplier pricing, currency exchange rates, product scarcity, allocation, demand, or other commercial factors may cause collectible product prices to increase or decrease over time.

A customer is not entitled to a refund, credit, or price adjustment solely because the market price of a collectible product changes after the order has been completed, except where MarketCG voluntarily offers such adjustment.

14. Pricing Errors

MarketCG attempts to maintain accurate pricing information but errors may occasionally occur.

A product displayed at an obviously incorrect price because of a typographical error, currency conversion issue, software malfunction, data synchronization problem, or other technical mistake may be corrected.

Where appropriate, MarketCG may:

  • cancel the affected order and refund the customer; or
  • contact the customer and offer the opportunity to proceed at the corrected price.

MarketCG will not intentionally exploit pricing errors against customers.

15. Taxes

Applicable taxes may be calculated based on factors including the customer's destination, transaction details, applicable tax rules, and checkout configuration.

Any taxes collected by MarketCG will be displayed during checkout where applicable.

Customers remain responsible for any taxes or obligations that legally fall upon them and are not collected by MarketCG at checkout.

16. Payment Methods

Available payment methods may include:

American Express, Apple Pay, credit cards, debit cards, Klarna, Mastercard, Shop Pay, Visa, and other methods made available through checkout.

Not every payment method is necessarily available to every customer.

Availability may depend on factors such as:

  • customer location;
  • billing address;
  • currency;
  • device;
  • checkout provider;
  • transaction value;
  • payment provider eligibility.

MarketCG may add or remove payment methods at any time.

17. Payment Authorization

By submitting payment information, you represent that you are authorized to use the selected payment method.

You authorize MarketCG and its applicable payment processing partners to process the charges associated with your order.

Payments may be processed through Shopify Payments and/or other third-party payment providers available during checkout.

Payment information may be subject to the separate terms and privacy practices of the relevant payment provider.

18. Fraud Prevention and Verification

MarketCG takes payment security and fraud prevention seriously.

Orders may be reviewed using automated or manual verification measures.

MarketCG may request additional information where reasonably necessary to verify:

  • customer identity;
  • billing information;
  • shipping information;
  • payment authorization;
  • legitimacy of the transaction.

An order may be temporarily placed on hold during verification.

Failure to provide reasonably requested verification information may result in cancellation and refund of the order.

MarketCG is not required to disclose confidential fraud-detection criteria or internal risk-scoring methods.

19. Chargebacks and Payment Disputes

If you believe there is a problem with an order, you are encouraged to contact support@marketcg.com so that MarketCG has an opportunity to investigate and resolve the issue.

Submitting a knowingly false, misleading, or fraudulent payment dispute may result in the suspension of future purchasing privileges and may be contested using relevant transaction, order, tracking, delivery, account, and communication records.

Nothing in these Terms prevents a customer from exercising legitimate rights available through their bank, card issuer, payment provider, or applicable law.

20. U.S. Shipping

MarketCG primarily serves customers located in the United States.

Where available, orders may be delivered to addresses in U.S. states and territories supported by our checkout, fulfillment partners, and carriers.

Delivery availability may vary depending on the exact destination.

MarketCG may use one or several carriers and logistics partners.

The carrier used for a particular order may depend on:

  • destination;
  • package dimensions;
  • package weight;
  • product value;
  • fulfillment location;
  • service availability;
  • customs requirements;
  • carrier capacity.

21. Estimated Delivery Times

Estimated delivery times are provided as guidance and are not guarantees unless expressly stated otherwise.

Typical estimated delivery times may be:

United States: approximately 7–12 business days

Europe: approximately 5–7 business days

Other supported international destinations: approximately 7–14 business days

Processing time before shipment may be separate from carrier transit time.

Pre-orders and products carrying a specific estimated release or dispatch date are subject to the separate pre-order provisions below.

MarketCG will make reasonable efforts to provide realistic shipping expectations. U.S. internet sellers are subject to FTC requirements concerning shipping representations, delays, customer consent where required, and refunds for merchandise that cannot be shipped as promised.

22. Shipping Delays

Delivery estimates may be affected by circumstances outside MarketCG's direct control.

These may include:

  • carrier disruptions;
  • customs inspections;
  • weather conditions;
  • natural disasters;
  • transportation interruptions;
  • public holidays;
  • high-volume shopping periods;
  • strikes;
  • airport or port disruptions;
  • incorrect customer addresses;
  • security inspections;
  • manufacturer delays;
  • fulfillment partner delays;
  • government actions.

Where applicable U.S. rules require customer notification, consent to a revised shipment timeframe, cancellation rights, or a refund, MarketCG will process the affected order in accordance with those requirements.

23. Tracking Information

Where tracking is available, MarketCG will normally provide tracking information after the relevant carrier or fulfillment provider generates it.

Tracking events are controlled by the carrier and may not update immediately after a shipping label is created.

The creation of a tracking number does not necessarily mean that the carrier has already physically scanned or transported the package.

Customers should allow a reasonable period for tracking systems to update.

24. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate delivery address.

MarketCG is not responsible for delivery problems caused by customer-provided address errors to the extent permitted by applicable law.

If you discover an address mistake after ordering, contact support@marketcg.com immediately.

We cannot guarantee that an address can be changed once the order has entered fulfillment or has been transferred to a carrier.

Customers should not rely on an address-change request unless MarketCG confirms that it was successfully completed.

25. Refused, Unclaimed, and Undeliverable Packages

A package may be returned to the sender if it is:

  • refused by the recipient;
  • not collected;
  • addressed incorrectly;
  • considered undeliverable;
  • rejected by customs;
  • returned following unsuccessful delivery attempts.

If a package is returned to MarketCG or its fulfillment partner, MarketCG will review the circumstances and determine the appropriate resolution in accordance with applicable law.

Where a delivery failure results from information or instructions provided by the customer, actual shipping or return expenses may be taken into consideration to the extent legally permitted.

26. Lost Packages

If tracking information indicates that a package has not progressed for an unusually long period or appears to have been lost in transit, contact MarketCG.

MarketCG may open an investigation with the shipping carrier or fulfillment partner.

Customers may be required to provide reasonable cooperation during the investigation.

The appropriate resolution may depend on the carrier's investigation, available insurance, tracking information, and applicable legal requirements.

27. Packages Marked Delivered

If carrier tracking indicates that an order has been delivered but you cannot locate it, you should promptly:

check the delivery location;

check with other household members;

check with neighbors where appropriate;

check any parcel locker, reception desk, mailroom, front office, or safe-location delivery area;

contact the carrier where appropriate;

contact MarketCG if the package remains missing.

MarketCG may request additional information and may open a carrier investigation before determining the appropriate resolution.

A carrier's "delivered" scan may be considered relevant evidence of delivery but will not automatically override any non-waivable rights available under applicable law.

28. Risk of Loss

Risk relating to shipment and delivery will be allocated in accordance with applicable law and the circumstances of the transaction.

Nothing in these Terms is intended to transfer the risk of loss to a consumer earlier than permitted under mandatory applicable law.

29. International Fulfillment

Products purchased through MarketCG may be stored, processed, packaged, or shipped through fulfillment facilities or commercial partners located in different countries.

The country from which an order is physically dispatched may therefore differ from the country in which NONCHO is registered.

Using an international fulfillment partner does not change the identity of the merchant operating MarketCG unless expressly stated otherwise.

30. U.S. Customs and Importation

Products shipped to the United States from another country may be subject to U.S. customs procedures.

Imported merchandise must clear U.S. Customs and Border Protection and may be subject to duty or other import requirements depending on the circumstances.

MarketCG may use logistics providers or shipping services intended to make cross-border delivery more efficient.

However, MarketCG cannot guarantee that every shipment will enter the United States without customs review or additional requirements.

31. Customs Duties, Fees and Import Taxes

The treatment of duties, taxes, and customs charges may depend on the shipping method and information shown during checkout.

Unless MarketCG expressly states that specific import charges are included, additional duties, taxes, brokerage charges, customs processing fees, or similar amounts may potentially be assessed in connection with an international shipment.

U.S. Customs and Border Protection states that imported merchandise may be subject to duty.

Where a charge is legally the responsibility of the recipient and has not already been collected through MarketCG or its logistics provider, the recipient may be responsible for payment.

32. Restricted Shipping Destinations

MarketCG does not guarantee worldwide delivery.

Orders will not be knowingly fulfilled where doing so would violate applicable sanctions, trade restrictions, export restrictions, carrier rules, payment provider restrictions, or other applicable legal requirements.

MarketCG may therefore block or discontinue shipping to certain:

  • countries;
  • territories;
  • regions;
  • postal codes;
  • individuals;
  • organizations;
  • addresses.

Shipping restrictions may be modified without prior notice when necessary.

Because sanctions programs may be comprehensive or selective and can apply to particular individuals or entities rather than simply to an entire country, MarketCG does not rely solely on a permanent public list of "banned countries."

33. Sanctions and Compliance

MarketCG may refuse or cancel transactions where necessary to comply with applicable French, European Union, United States, international, payment-provider, banking, carrier, or logistics restrictions.

An order may also be cancelled where a payment provider, financial institution, carrier, or fulfillment partner refuses to process the transaction for compliance reasons.

If an order cannot legally be completed and MarketCG is permitted to return the funds, an appropriate refund will be processed.

34. Returns

Eligible return requests should be submitted to:

support@marketcg.com

Unless a different legally required rule applies to the transaction, customers requesting a discretionary return should contact MarketCG within 14 days of delivery.

MarketCG may require a return authorization or return instructions before products are sent back.

Customers should not send products to the registered office of NONCHO without first receiving return instructions, as the applicable return facility may be located elsewhere.

35. Return Condition Requirements

Unless required otherwise by applicable law, products returned because the customer changed their mind should generally be:

  • unused;
  • complete;
  • unopened;
  • factory-sealed;
  • undamaged;
  • unaltered;
  • free from tampering;
  • in their original packaging;
  • in a condition suitable for resale as a new collectible product.

Products should also include any original inserts, promotional items, accessories, wrapping, or components supplied with the product where applicable.

36. Opened TCG Products

Randomized trading card products present particular return considerations because opening a sealed item permanently reveals its randomized contents and changes its collectible condition.

Customers should therefore not open a product that they intend to return.

To the maximum extent permitted by applicable law, MarketCG may refuse a discretionary return or reduce an otherwise applicable refund where a product has been opened, unsealed, materially handled, damaged, altered, or otherwise reduced in value by the customer.

This provision does not remove rights that cannot legally be waived, including applicable rights concerning goods that were defective, incorrect, or non-conforming when supplied.

37. Return Shipping Costs

Unless otherwise required by law or agreed by MarketCG, return shipping costs may be the responsibility of the customer where the return results from a change of mind or another reason not caused by MarketCG.

Where MarketCG confirms that the wrong item was supplied or that another fulfillment error for which MarketCG is responsible occurred, MarketCG will determine an appropriate return procedure.

Customers should follow the return instructions provided by MarketCG rather than independently selecting an unusually expensive return service.

38. Inspection of Returns

Returned products may be inspected before a refund is finalized.

MarketCG may assess:

  • whether the correct product was returned;
  • whether all components are present;
  • seal condition;
  • packaging condition;
  • evidence of opening;
  • evidence of tampering;
  • physical damage;
  • whether the returned item corresponds to the original order.

MarketCG reserves the right to document returned products through photographs or other reasonable records for fraud-prevention and dispute-resolution purposes.

39. Refund Processing

When a refund is approved, MarketCG will generally return the applicable amount through the original payment method where practicable.

The time required for the refunded amount to appear may depend on the payment provider, card issuer, bank, or financial institution.

MarketCG does not control additional processing time imposed by third-party financial institutions after a refund has been submitted.

40. Non-Returnable Situations

Subject always to mandatory legal rights, MarketCG may refuse discretionary returns of products that are:

  • opened;
  • unsealed;
  • used;
  • materially damaged after delivery;
  • altered;
  • tampered with;
  • incomplete;
  • missing original packaging;
  • returned as a different product;
  • otherwise unsuitable for resale as originally supplied.

The existence of collectible value does not eliminate any mandatory consumer right that applies to a particular transaction.

41. Damaged Orders

Customers should inspect their shipment shortly after delivery.

If an item appears to have been damaged during transportation, contact support@marketcg.com as soon as reasonably possible.

MarketCG may request photographs showing:

  • the shipping box;
  • all sides of the parcel;
  • the shipping label;
  • protective materials;
  • internal packaging;
  • the affected product;
  • the specific damage.

Customers should preserve the packaging until MarketCG confirms that it is no longer required for the claim.

This helps MarketCG evaluate the issue and, where appropriate, submit a carrier or logistics claim.

42. Incorrect Items

If MarketCG sends a product different from the product ordered, contact customer support before opening the product.

MarketCG may require photographs sufficient to identify the item and verify the issue.

Once verified, MarketCG will provide an appropriate solution in accordance with the circumstances and applicable legal requirements.

43. Missing Items

If an order containing multiple products appears incomplete, contact MarketCG promptly.

MarketCG may review:

  • fulfillment records;
  • package weight information;
  • warehouse records;
  • shipment photographs where available;
  • tracking details;
  • inventory records.

Additional evidence may be requested where reasonably necessary.

44. Manufacturer Defects

Certain product issues may originate from the manufacturer rather than MarketCG.

Examples may include printing variations, factory packaging issues, missing manufacturer components, or production defects.

MarketCG will review reported issues individually.

Depending on the nature of the defect and applicable rights, MarketCG may direct customers to an appropriate solution or manufacturer process where reasonable.

45. Pre-Orders

Some MarketCG products may be offered before they are physically available for shipment.

These products will generally be identified as Pre-Order, Preorder, or by similar wording.

By placing a pre-order, you understand that the product is expected to ship at a future date.

Pre-order release and shipping dates are estimates unless expressly identified as guaranteed.

46. Pre-Order Payment

Unless otherwise specified during checkout, MarketCG may collect payment when the pre-order is submitted.

This allows MarketCG to reserve inventory or expected supplier allocation for the customer.

Submitting payment does not guarantee that a manufacturer or distributor will ultimately supply MarketCG with the expected quantity.

47. Pre-Order Release Dates

Trading card release dates may change after a product has been announced.

A pre-order may be affected by:

  • manufacturer postponements;
  • distributor delays;
  • allocation reductions;
  • supplier cancellations;
  • production problems;
  • transportation disruptions;
  • customs delays;
  • regional release differences;
  • unexpected demand.

MarketCG may update estimated fulfillment information when reliable new information becomes available.

48. Pre-Order Allocation

Suppliers and distributors may allocate fewer products than originally expected.

If MarketCG receives less inventory than reasonably expected, MarketCG may be unable to fulfill some pre-orders.

MarketCG may determine how affected orders are handled based on legitimate operational considerations, order status, available allocation, and applicable legal requirements.

If MarketCG ultimately cannot fulfill an affected paid pre-order, the amount paid for the unavailable item will be refunded.

49. Pre-Order Delays for U.S. Customers

A pre-order designation does not remove applicable U.S. shipping requirements.

Where applicable rules require MarketCG to obtain consent to a delayed shipment or provide a refund when expected shipment timing changes, MarketCG will handle the order accordingly. The FTC's Mail, Internet, or Telephone Order Merchandise Rule specifically addresses internet orders, shipping representations, delays, and refunds.

50. Cancellation of Pre-Orders

A customer may request cancellation of an unshipped pre-order by contacting MarketCG.

Whether the request may be immediately processed can depend on the order status and applicable legal obligations.

Nothing in this section restricts cancellation or refund rights that cannot legally be waived.

Once an order has shipped, the applicable shipping and return provisions will apply.

51. Promotional Codes

MarketCG may occasionally provide coupons, promotional codes, discounts, store offers, or other promotions.

Unless otherwise stated:

promotional offers have no cash value;

offers may be limited in duration;

offers may be restricted to certain products;

offers may exclude pre-orders or limited releases;

only one promotion may be permitted per order;

offers may not be combined;

promotions may be restricted geographically.

MarketCG may cancel a promotion or refuse misuse of a promotional code where reasonably necessary, provided that doing so does not improperly alter a completed transaction.

52. Errors in Promotions

If a technical problem causes a promotion, discount, credit, or coupon to operate in a manner clearly inconsistent with its stated terms, MarketCG may correct the error before fulfillment.

If necessary, an affected order may be cancelled and refunded rather than fulfilled under an obviously erroneous promotional condition.

53. Resellers and Commercial Purchasing

Unless otherwise stated, MarketCG products are offered primarily for individual customer purchases.

MarketCG may permit purchases by collectors, businesses, resellers, or other commercial buyers but is not obligated to provide wholesale pricing or wholesale quantities.

MarketCG may limit quantities where necessary to protect product availability or prevent abuse of purchasing restrictions.

54. Automated Purchasing and Abuse

Customers may not intentionally interfere with the operation of MarketCG.

Prohibited conduct may include:

  • unauthorized automated checkout systems;
  • malicious bots;
  • attempts to bypass technical purchase limits;
  • attacks on website infrastructure;
  • fraudulent account creation;
  • payment fraud;
  • unauthorized access attempts;
  • intentional manipulation of pricing or checkout systems.

MarketCG may restrict access where reasonably necessary to protect the website, customers, and business operations.

55. Website Availability

MarketCG aims to keep marketcg.com operational but does not guarantee uninterrupted availability.

The website may occasionally be unavailable due to:

  • maintenance;
  • software updates;
  • hosting failures;
  • third-party service outages;
  • cybersecurity events;
  • high traffic;
  • infrastructure problems;
  • circumstances outside MarketCG's reasonable control.

MarketCG may modify, suspend, or discontinue website functionality when necessary.

56. Website Information

MarketCG aims to provide useful and accurate information.

However, website information may occasionally contain typographical errors, incomplete information, outdated inventory information, or technical inaccuracies.

MarketCG may correct such information when identified.

Material corrections affecting an existing order will be handled in accordance with applicable law and these Terms.

57. Third-Party Services

MarketCG may rely on third parties to provide services necessary for operating the store, including:

  • Shopify;
  • payment processors;
  • fraud-prevention providers;
  • fulfillment providers;
  • shipping carriers;
  • analytics services;
  • customer-service tools.

Use of certain third-party services may also be subject to their applicable terms and policies.

MarketCG is not responsible for independent third-party services to the extent permitted by applicable law, although this does not remove MarketCG's obligations as the merchant in relation to your MarketCG purchase.

58. Intellectual Property

Unless otherwise stated, MarketCG's original website materials, including its:

  • name;
  • branding;
  • original text;
  • logo;
  • graphics;
  • layout;
  • original photographs;
  • design elements;
  • other original content

are owned by or lawfully used by NONCHO / MarketCG.

These materials may be protected by applicable intellectual property laws.

Unauthorized reproduction, republication, distribution, scraping for commercial republication, modification, or commercial exploitation may be prohibited.

59. Third-Party Trademarks and TCG Intellectual Property

Trading card games, manufacturers, publishers, characters, franchises, artwork, product names, logos, trademarks, and other intellectual property appearing on products sold through MarketCG may belong to third-party rights holders.

Unless expressly stated otherwise, MarketCG's sale of genuine third-party products does not mean that MarketCG owns those brands or is officially sponsored by, endorsed by, affiliated with, or operated by the applicable intellectual property owner.

All third-party trademarks remain the property of their respective owners.

60. Reviews and Customer Content

Where MarketCG allows customers to submit reviews, photographs, comments, or other content, customers must not knowingly submit content that is unlawful, fraudulent, threatening, defamatory, infringing, malicious, or unrelated to a legitimate customer experience.

MarketCG may moderate content where reasonably necessary to operate its services or comply with applicable law.

Nothing in these Terms requires a customer to provide a positive review or prevents a customer from expressing a genuine opinion about their experience.

61. Prohibited Use

You may not use MarketCG for unlawful purposes or in a manner intended to damage MarketCG, its customers, its payment providers, or third parties.

Prohibited activities include intentional fraud, stolen payment methods, unauthorized access, malicious interference, and use of the website in violation of applicable sanctions or trade restrictions.

62. Limitation of Liability

To the fullest extent permitted by applicable law, NONCHO, MarketCG, and their service providers will not be liable for indirect, incidental, special, exemplary, or consequential damages arising solely from circumstances for which such liability may lawfully be limited.

MarketCG does not guarantee uninterrupted website availability, future collectible values, resale prices, investment performance, card pulls, grading results, or market prices.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

63. Collectibles Are Not Investments

Trading cards and sealed TCG products may fluctuate substantially in value.

Historical price increases do not guarantee future value.

Statements concerning rarity, demand, previous market prices, or collector interest should not be understood as financial or investment advice.

Customers are responsible for deciding whether a collectible product is appropriate for their personal purchasing objectives.

MarketCG does not guarantee that any item purchased through the store will retain, increase, or recover its purchase price.

64. Force Majeure and Events Outside Our Control

To the extent permitted by applicable law, MarketCG will not be responsible for delays or failures directly caused by events outside its reasonable control.

Such events may include severe weather, natural disasters, war, civil unrest, governmental action, sanctions, transportation interruptions, epidemics, telecommunications outages, major carrier disruptions, strikes, customs actions, and comparable events.

This provision does not eliminate refund, cancellation, delivery, or other consumer rights that apply despite such circumstances.

65. Consumer Rights

These Terms are intended to establish MarketCG's general contractual rules and not to remove mandatory rights granted to customers under applicable law.

Depending on where a customer lives, additional federal, state, local, national, or other consumer-protection requirements may apply.

Where a provision of these Terms conflicts with a mandatory legal right that cannot be waived, the mandatory legal rule will prevail to the extent of that conflict.

66. United States Customers

MarketCG's primary commercial market is the United States.

Customers residing in the United States may benefit from rights and protections arising under applicable U.S. federal law and the law of their particular state.

Because consumer requirements can vary between U.S. jurisdictions, nothing in these Terms is intended to waive rights that cannot legally be waived.

For Internet merchandise orders, applicable FTC requirements concerning shipping promises, delays, and refunds remain applicable where the transaction falls within those requirements.

67. Governing Law

MarketCG is operated by NONCHO, a French company, and these Terms are generally governed by the laws of France, without limiting mandatory protections that may apply to a customer under applicable law.

For U.S. customers, mandatory federal or state consumer laws may apply where required.

Nothing in these Terms is intended to deprive a customer of protections that cannot lawfully be excluded by contractual agreement.

68. Dispute Resolution

If you experience a problem with a MarketCG order, we strongly encourage you to contact:

support@marketcg.com

Please include your order number and a clear description of the issue.

MarketCG will make reasonable efforts to review legitimate customer complaints and attempt to resolve disputes informally before formal proceedings are pursued.

If a dispute cannot be resolved informally, the parties retain any rights and remedies available to them under applicable law and these Terms.

69. No Waiver

If MarketCG does not immediately enforce a provision of these Terms, this does not necessarily mean that MarketCG has permanently waived the right to enforce that provision.

Any waiver must be interpreted only to the extent permitted by applicable law.

70. Severability

If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue to apply to the extent permitted by law.

71. Entire Agreement

These Terms, together with any policies expressly incorporated into them and any specific conditions presented during checkout, constitute the general contractual framework governing purchases through MarketCG.

Separate policies may include MarketCG's:

Privacy Policy;

Shipping Policy;

Return & Refund Policy;

Pre-Order Policy;

other notices displayed on the website.

Where a product page or checkout contains specific terms directly applicable to a transaction, those terms may supplement these Terms.

72. Changes to These Terms

MarketCG may modify these Terms from time to time.

Changes may be made to reflect:

  • changes to the MarketCG business;
  • new products or services;
  • fulfillment changes;
  • payment changes;
  • shipping changes;
  • new website features;
  • fraud-prevention requirements;
  • legal or regulatory developments.

The latest version will be made available through marketcg.com.

Unless otherwise required by law, updated Terms apply prospectively from their effective date and do not retroactively change the material conditions of previously completed orders.

73. Independent Reseller & Trademark Disclaimer

MarketCG is an independent retailer and reseller of trading card game products and collectibles.

MarketCG is operated independently by NONCHO and is not owned, operated, controlled, sponsored, endorsed, authorized, licensed, or otherwise affiliated with The Pokémon Company, The Pokémon Company International, Nintendo Co., Ltd., Creatures Inc., GAME FREAK inc., Asmodee, Pokémon Center, or any of their respective parent companies, subsidiaries, affiliates, distributors, licensors, licensees, commercial partners, representatives, or related entities.

MarketCG does not represent itself as an official Pokémon store, an authorized Pokémon distributor, an official Pokémon partner, a Pokémon licensee, or a representative of any Pokémon-related company.

Any Pokémon-branded products offered for sale through marketcg.com are offered solely by MarketCG in its capacity as an independent third-party reseller.

MarketCG does not manufacture Pokémon products and does not participate in the design, production, printing, packaging, licensing, distribution policies, product allocation, release schedules, or official marketing of Pokémon products.

The availability of Pokémon products on MarketCG does not indicate or imply any sponsorship, endorsement, authorization, partnership, distribution agreement, licensing relationship, or other commercial relationship between MarketCG or NONCHO and any Pokémon rights holder or official Pokémon organization.

Pokémon Intellectual Property

Pokémon, the Pokémon name, Pokémon character names, Pokémon logos, product names, card designs, artwork, symbols, characters, packaging, trade dress, and other associated intellectual property are owned by or licensed to their respective rights holders.

Relevant Pokémon intellectual property is associated with entities including Nintendo, Creatures Inc., GAME FREAK inc., The Pokémon Company, and The Pokémon Company International.

All trademarks, registered trademarks, copyrights, character rights, product artwork, logos, and other intellectual property appearing in connection with third-party products remain the exclusive property of their respective owners.

MarketCG claims no ownership or proprietary rights in Pokémon intellectual property.

References to Pokémon trademarks, product names, expansion names, card names, characters, images, packaging, or other identifying information are used solely where reasonably necessary to identify, describe, display, categorize, and resell the applicable third-party products.

No such reference should be interpreted as indicating that MarketCG has received sponsorship, endorsement, licensing, authorization, certification, or official retailer status from the applicable intellectual property owner.

No Official Pokémon Status

For the avoidance of doubt, MarketCG and NONCHO are not:

  • The Pokémon Company;
  • The Pokémon Company International;
  • Nintendo;
  • Creatures Inc.;
  • GAME FREAK inc.;
  • Pokémon Center;
  • Asmodee;
  • an official Pokémon store;
  • an official Pokémon distributor;
  • an authorized Pokémon dealer by virtue of operating this website;
  • a Pokémon licensee;
  • an official Pokémon commercial partner;
  • a representative or agent of any Pokémon-related entity.

Unless MarketCG expressly states otherwise in writing in relation to a specific program or relationship, no such relationship should be assumed.

MarketCG operates as an independent commercial reseller purchasing and offering third-party collectible products for resale to customers.

Independent Sourcing

Products offered by MarketCG may be obtained through independent commercial supply channels.

The identity of a manufacturer, publisher, intellectual property owner, wholesaler, distributor, supplier, retailer, marketplace, or other participant in a product's supply chain does not, by itself, create an agency, partnership, franchise, sponsorship, authorization, licensing, or representation relationship between that entity and MarketCG.

Likewise, MarketCG's ability to acquire and resell a particular branded product should not be interpreted as a statement that MarketCG has been appointed as an official distributor, authorized retailer, licensee, franchisee, or commercial representative of the brand.

MarketCG operates and makes purchasing, pricing, inventory, fulfillment, customer-service, and resale decisions independently.

Product Identification

Brand names, trademarks, product packaging, set names, expansion names, manufacturer references, card images, and other product-identifying materials may appear on marketcg.com for the purpose of allowing customers to understand which products are being offered.

Such use is intended only to accurately identify and describe the genuine third-party products being offered for resale and must not be interpreted as MarketCG claiming ownership of the associated brand or intellectual property.

Where a product page displays third-party trademarks or branding, those marks remain the property of their respective owners.

MarketCG's own branding, including the MarketCG name and original MarketCG website materials, is separate from the branding and intellectual property appearing on the products we resell.

No Endorsement or Sponsorship

The presence of a product on marketcg.com does not mean that its manufacturer, intellectual property owner, distributor, licensor, or brand owner:

  • sponsors MarketCG;
  • endorses MarketCG;
  • recommends MarketCG;
  • has approved MarketCG's website;
  • has approved MarketCG's pricing;
  • has authorized MarketCG's marketing;
  • guarantees MarketCG's services;
  • participates in MarketCG's operations;
  • has entered into a commercial partnership with MarketCG.

MarketCG is solely responsible for the operation of its online store and for its own obligations toward MarketCG customers.

No Relationship With The Pokémon Company International

MarketCG has no corporate, agency, employment, franchise, licensing, sponsorship, endorsement, representation, or partnership relationship with The Pokémon Company International.

MarketCG does not act on behalf of The Pokémon Company International and is not authorized to make statements, commitments, warranties, announcements, or representations on its behalf.

Questions concerning MarketCG orders, payments, shipping, returns, refunds, or customer service should therefore be directed to MarketCG, rather than to The Pokémon Company International or another Pokémon-related company.

Conversely, MarketCG does not control official Pokémon programs, manufacturing decisions, product allocations, Pokémon Center operations, official release schedules, organized play programs, or other services operated by Pokémon-related entities.

No Relationship With Nintendo, Creatures Inc., or GAME FREAK inc.

MarketCG is not owned, operated, sponsored, endorsed, licensed, or controlled by Nintendo Co., Ltd., Creatures Inc., or GAME FREAK inc.

MarketCG has not been appointed to represent any of those companies.

Use of their names, trademarks, copyrights, products, characters, or other intellectual property in connection with products offered for resale does not establish a business relationship between MarketCG and those companies.

No Relationship With Asmodee

MarketCG and NONCHO operate independently from Asmodee and its affiliated companies.

Unless expressly stated otherwise in relation to a specific transaction or supply relationship, MarketCG is not an agent, franchisee, representative, subsidiary, official reseller, sponsored retailer, or commercial partner of Asmodee.

The availability of a product that may also be sold or distributed through Asmodee or its network does not imply that MarketCG obtained that product directly from Asmodee or has any contractual relationship with Asmodee.

Manufacturer and Distributor Independence

MarketCG is responsible only for its own retail services and representations.

Third-party manufacturers, intellectual property owners, distributors, logistics providers, suppliers, and other companies operate independently from MarketCG.

MarketCG cannot make representations on behalf of those entities and does not control their:

  • manufacturing processes;
  • print quantities;
  • product allocations;
  • release schedules;
  • product discontinuations;
  • reprints;
  • packaging changes;
  • promotional programs;
  • licensing decisions;
  • distribution policies.

References to information originally provided by a manufacturer or rights holder are informational only and do not establish an affiliation.

Customer Understanding

By purchasing a third-party branded product through MarketCG, customers acknowledge that they are purchasing from MarketCG as an independent reseller, rather than purchasing directly from the applicable manufacturer, brand owner, intellectual property owner, or official brand-operated store.

The customer's purchase agreement for products sold directly through marketcg.com is with NONCHO / MarketCG, subject to the applicable MarketCG Terms & Conditions.

Trademark Ownership Notice

All third-party company names, product names, trademarks, registered trademarks, logos, characters, artwork, card designs, packaging, and related intellectual property referenced on marketcg.com belong to their respective owners.

Pokémon and all associated names, characters, marks, imagery, and intellectual property are the property of their respective rights holders. MarketCG / NONCHO claims no ownership of Pokémon intellectual property and is not affiliated with, sponsored by, endorsed by, or licensed by the Pokémon rights holders.

The use of third-party trademarks on marketcg.com is intended solely for product identification and informational purposes in connection with the independent resale of third-party products.

74. Contact Information

For questions regarding these Terms, your account, an order, a shipment, a return, or another MarketCG matter, contact:

MarketCG / NONCHO

Email: support@marketcg.com

Registered Office:
1 Mail Pélissier
76000 Rouen
France

SIRET: 979 547 635 00024

Website: marketcg.com